I am based in a private studio in Kenmore, Brisbane QLD. My studio has a separate entrance to the rest of my home.

You will receive a text and email with my address and a welcome guide 48 hours before your appointment.

Thank you for your understanding in protecting my privacy.

Please send me a text when you arrive and wait in your car or at the letterbox. I will meet you at my letterbox or let you down the driveway to me.

If you’re early please wait in your car!

A $60 deposit is required to secure an appointment time. Your deposit will be deducted from the appointment’s final total.

As I am reserving a block of time specifically for you, all deposits are non refundable and non transferrable, without exception.

Reschedule or cancel your appointment up to 48 hours before your appointment time using the self serve link in your confirmation email.

If you’d like to reschedule or cancel with less than 48 hours notice, please email or text me.

By rescheduling or cancelling your appointment you are forfeiting your $60 deposit.

If you reschedule or cancel your appointment with less than 48 hours notice before your appointment, you will be charged a cancellation fee equal to 100% of the service(s) booked.

No shows will be charged a cancellation fee equal to 100% of the service(s) booked.

Cancellations will be charged automatically to the card on file via my booking system. If I am unable to charge the card on file, an invoice will be sent via email.

I firmly uphold my cancellation and studio policies without exception.

Payment for the remainder of your service is due immediately at the end of your service. If you are sent an invoice, it is to be paid by the due date on the invoice.

Failure to pay will result in all future appointments being cancelled.

Appointments run to a tight schedule as I am typically booked back to back. If you are running behind please let me know!

If you are 10 minutes late:

You will be charged for the booked services(s), but will receive a reduced service.

If you are more than 15 minutes late:

Your appointment will be cancelled and you will be charged a 100% cancellation fee.

On the rare occasion I am behind schedule I will update you via text as soon as possible.

Please arrive at your first appointment with bare, natural nails.

If you would like to book a removal, please get in touch via email. I like to do a thorough consult to ensure a safe and comfortable removal process for you!

You will be charged for the art time booked, regardless of if it is used so please text me at least 48 hours in advance if you’d like to adjust/reduce this time.

Please send me your inspo via instagram or text a few days before our appointment.

I don’t keep notifications on so send as much inspo as you like, day or night.

Not sure what you want? Let me know so I can plan for you!

Make sure to prebook your next appointment, I’d hate to miss you. I’m a busy gal with limited availability and am unable to accomodate last minute requests.

I send out a booking reminder once a month via email just incase you forget.

A gentle reminder to rebook between 3-4 weeks as anything further may be detrimental to your nail health.

We can avoid breakages and damage with regular maintenance tailored to your body/lifestyles individual needs.

Food and drink:

Go to town with your beverages, but please refrain from eating during your appointment.

Hands on the table:

Please keep your hands on the table and away from your bags, snacks, hair, face, eyes, mouth, ect.

I will stop your appointment if this cannot be respected.

Dress for the occasion:

Avoid wearing fuzzy/lint producing clothing as it will inevitably end up in your gel.

Shoes on:

Please refrain from removing your shoes during your appointment.

If you are sick, still exhibiting symptoms, or have been around someone who is sick you must cancel your appointment.

If you show up unwell to your appointment, you will be denied service and charged a 100% cancellation fee.

Come solo to your appointment.

No guests, animals (service animals exempt), or children are permitted to accompany you to your appointment.

I ask that you do not disclose the studio address online or to others as Little Nail Lab is located within a private residence.

Please do not take photos of the outside of the property, street, or cars on the property. You may not attend the premises outside of your appointment time.

Please choose conversation topics mindfully. I’m always here to listen, but please keep in mind I am just a nail gal without the skills or capacity to help you with big issues.

Conversations related to traumatic experiences, sex, body image, dieting, and speaking negatively of yourself are off limits.

If these boundaries cannot be respected, I may choose to end your service or cancel future appointments.

Tell me all about your favourite books, shows, pets, friends, I would love to celebrate the things that bring you joy!